TheTicketSellers.co.uk
Thursday, August 28th, 2008TheTicketSellers.co.uk is an online ticket agency. Their online presence has grown tremendously since the first version of website in 2006 and sells tickets for a wide range of events from Drum & Bass Arena to Moseley Folk Festival.
The people at TheTicketSellers are always willing to incorporate new ideas and technology to make sure the customers and promoters that use their services are always very happy.
This website is much more than a website and is probably better descibed as a system. I’m going to break it down into the three types of user so you can a better idea of what I have built for them.
CUSTOMERS - The people who buy the tickets
TheTicketSellers site makes it very simple for customers to purchase tickets. Here are a few of the best features:
- Predictive search feature which suggests events as you type
- SMS e-ticket delivery. Customers can have their e-tickets sent to their mobile by text message.
- Customer account area where customers can log in check delivery status on their open orders and check past orders.
PROMOTERS - The people who have the tickets to sell
Promoters have their login area of the site where they can
- add new events
- manage their existing events
- check on ticket sales
- check graphical statistics about their customers
- print out their e-ticket doorlist at the end of the event
- create links and buttons for their events
- update their public profile and payment preferences
STAFF - The people who sell the tickets
TheTicketSellers also have a 24 hour phone line and all orders taken over the phone are made through a staff control panel. This control panel also allows the staff to manage
- user accounts
- past orders
- venues and events
- invoice generation
- paper ticket postage
- banner adverts



